Shipping policy

Shipping Policy

Thank you for choosing Bishop Street Market for your gifting needs! We are dedicated to providing you with exceptional service and ensuring your gifts arrive in perfect condition and on time. Please take a moment to review our shipping policy below:

Shipping Methods: We offer several shipping methods to accommodate your needs:

  1. Standard Shipping: Orders are typically delivered within 5-7 business days.
  2. International Shipping: We do not ship internationally at this time. 

Shipping Rates: Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost during the checkout process before finalizing your purchase. Any order over 75$ dollars ships free of charge. 

Order Processing Time: Orders are processed and shipped within 1-2 business days of receiving payment. Please note that orders placed on weekends or holidays will be processed on the next business day.

Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

Delivery Guarantee: While we strive to deliver your gifts in a timely manner, please understand that external factors such as weather conditions or carrier delays may occasionally impact delivery times. We cannot guarantee delivery dates, but we will do our best to ensure your order arrives as quickly as possible.

Shipping Address: Please double-check your shipping address during checkout to ensure accuracy. We are not responsible for orders shipped to an incorrect address provided by the customer.

Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or destination regulations. If your order contains restricted items, we will contact you to discuss available options.

Shipping Damage or Loss: In the unlikely event that your order is damaged during shipping or is lost in transit, please contact our customer service team immediately. We will work with you to resolve the issue and ensure your satisfaction.

Contact Us: If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact us at homeonbishop@gmail.com.

Thank you for shopping with us! We appreciate your business and hope to exceed your expectations with every gift you send.